Ordering from Wholegood is simple!
We have a daily deadline of 3pm for orders delivered the next morning (12pm for outside of London). However for deliveries on a Monday morning please order by 3pm Friday. There are no deliveries on a Sunday.
If you are ordering Organic fruit and vegetables only, then you can order up to midnight on the day before delivery by calling 0208 747 7910 and leaving a message on the answerphone.
We accept payment by debit and credit cards or on account. If you have any questions or queries please do not hesitate in giving us a call to discuss. Our office hours are 9am to 5pm Monday to Friday. Please note that we do not accept orders by FAX.
New customers should complete our customer account form at wholegood.co.uk/customer.
If an account is held with us, all invoices are to be paid by the 15th of the month following delivery. You can pay by credit card when ordering on our website. We can also take card details over the phone at the time of placing your order.
Value Added Tax
VAT is only charged on relevant products, it is clearly noted on each product.
In the unlikely occurrence that there is a discrepancy or shortage to your order, or if the goods are damaged, you must advise Wholegood within 12 hours of delivery.
All our products come with a minimum shelf life. Please check on each page, as every product is different.